Parcelsline
Rules as of 9 Nov 2026 · data v2026.11.12-r3 · next review 16 Nov 2026 · sources

United Kingdom (incl. Northern Ireland)

£135 relief for now, duty above it, flat post fees and a 21-day window.

Last reviewed 9 Nov 2026 · knowledge base v2026.11.12-r3 · Not legal, tax or customs advice.

Thresholds and tax

  • Up to £135: no customs duty on non-excise goods; the seller charges VAT at checkout. Above £135: VAT and duty at the border on goods + postage + insurance (+ duty). Gifts up to £39 are VAT-free. Sources: gov.uk
  • Reform: the £135 relief will be removed by October 2028 at the latest. Sources: gov.uk

Northern Ireland

  • Non-business consignments up to £135 that are 'at risk' pay €3 per item, charged in sterling. Sources: gov.uk

Fees

  • Royal Mail £8; Parcelforce £12; £25 above £900. Sources: royalmail.com
  • DHL Express: 2.5%, min £11 (non-account). FedEx: greater of £12.90 or 2.5% (from 20 Jul 2026). Sources: mydhl.express.dhl, fedex.com
  • UPS: reported as greater of £14.35 or 3% of the advanced amount. Unconfirmed Sources: assets.ups.com

Paying and refunds