Parcelsline
Rules as of 9 Nov 2026 · data v2026.11.12-r3 · next review 16 Nov 2026 · sources

What does this customs scan mean?

Pick where the parcel is going, the carrier and the exact status. Parcelsline tells you how serious it is, what to do next, and which legal deadlines actually apply. No tracking lookups and no accounts.

17status families decoded
13destinations
59dated, sourced rules
0tracking lookups or trackers

Decode a status

Result

Choose a status to see what it means. Parcelsline does not predict release dates: there is no reliable public data for that, so it shows the legal clocks instead.

Statuses by severity

Watch = nothing to do yet · Hold = customs needs something · Pay = charges assessed · Move = released or going back.

What “held in customs” usually means

A held scan means customs or the carrier needs information, a document, or a payment before the parcel moves. It is not, by itself, a seizure. What happens next depends on the country and the exact words on the scan.

In the US, unpaid mail can be treated as general order after 15 days, and a protest of a customs decision is generally 180 days. In the UK, Royal Mail gives 21 days to pay a Fee to Pay. Parcelsline shows those clocks after you decode a status. It does not predict a release date.

US holds · EU €2 handling fee · UK Fee to Pay · All buyer guides