For sellers: fewer parcels stuck at customs
Most of the parcels people bring to Parcelsline are held because duty or tax is due on arrival. When you collect it at checkout and pass it on, the parcel is cleared without asking your customer for money at the door.
Why prepaid duties reduce holds
- Your customer knows the full price before buying, so there is no surprise fee, refusal or return.
- The carrier does not have to stop the parcel to collect money from the buyer.
- For consignments up to €150, sellers registered for IOSS charge EU VAT at checkout. The €3 duty is levied on the declarant, so it is usually built into the price. Sources: taxation-customs.ec.europa.eu, taxation-customs.ec.europa.eu
- If you return goods, the IOSS VAT refund comes from the seller, not customs. Sources: taxation-customs.ec.europa.eu
- UK sellers charge VAT at checkout on goods up to £135; Australian sellers and marketplaces charge 10% GST on goods up to A$1,000. Sources: gov.uk, ato.gov.au
- Postal parcels under $2,500 arriving from 24 Jul 2026 need duties prepaid, with entry filed by the buyer or a licensed broker. FTA preference can't currently be claimed by post. Sources: zonos.com
Embed the estimator, or follow rule changes
Parcelsline's rules are dated, sourced and reviewed on a schedule (next review 2026-11-16). Two things are in development for sellers and marketplaces:
- Embeddable estimator: show buyers the charges they may pay on delivery, with sources, on your product or checkout page.
- Rule-change feed: dated notice of threshold, tariff and fee changes for the US, EU, UK, Canada and Australia.
The rules data is open under CC BY 4.0 (data licence). Paid options cover support and update guarantees, not access to the data.
What Parcelsline will not do
- No sponsored ranking in buyer answers, and no selling of buyer contacts or data.
- No "guaranteed" landed cost: estimates are estimates.