Refunds and disputes
Where to go, which form, and the deadline. Then fill in a plain letter you can send to the carrier. It is a form, not legal advice.
Your situation
Routes and deadlines
Filled letter
Not legal advice. Parcelsline fills in your facts and the published rules. Check every figure against your notice before sending.
Your name and tracking number stay on this device. They are never put in the page link or sent anywhere.
If one letter is not enough
The letter above is free and always will be. If the carrier does not answer, a case kit adds follow-up and escalation letters, walkthroughs for the official forms, an evidence checklist, a deadline calendar and a phone script. It is templates and information, not legal advice. For a single small fee you probably do not need it.